What's A Business Service?

Yes, that's correct. Services are indeed intangible actions or performances that provide value to customers, rather than physical goods. Examples like haircuts and consultations illustrate this, as the customer receives a service (a haircut, advice, etc.) rather than a tangible product they can own. 

Here's a more detailed explanation:

• Intangibility:

  Services are fundamentally different from goods because they cannot be touched or seen before purchase. You can't hold a haircut or a consultation in your hand, but you experience the value of the service. 
• Action or Performance:

  Services are defined by the actions or performances that are provided to meet a customer's needs. 
• Examples:

  Common examples include haircuts, legal consultations, medical treatments, education, transportation, and entertainment. 
• Contrast with Goods:

  Goods are tangible items that can be owned, like a car, a book, or a piece of clothing. Services, on the other hand, are the actions performed to satisfy a need or want. 

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